Terms of service

Terms of Service

Overview

Welcome to Volt Grid.

The terms “we,” “us,” and “our” refer to Titan Gaming. Titan Gaming operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a secure and reliable shopping experience.

These Terms of Service explain your rights and responsibilities when you access or use our website, browse our products, place an order, or use any of our services.

By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our website or services.


1. Access and Account

By using our website, you confirm that you are at least the age of majority in your country, state, or province of residence.

To place an order or use certain features of our store, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, and payment details.

You agree that all information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.


2. Products

We make every effort to display our products as accurately as possible. However, product colors, images, and appearance may vary depending on your device, screen settings, lighting, or manufacturer updates.

Product descriptions, prices, images, and availability may change at any time without notice.

We reserve the right to modify, update, discontinue, or limit the sale of any product at our discretion.


3. Orders

When you place an order, you are making an offer to purchase the selected products.

Titan Gaming reserves the right to accept, refuse, cancel, or limit any order at our discretion. Your order is accepted only when it has been confirmed by us and payment has been successfully processed.

Please review your order carefully before submitting it. Once an order has been accepted or processed, cancellation may not always be possible.

If we need to cancel or modify an order, we will attempt to contact you using the email address, billing address, shipping address, or phone number provided at the time of purchase.

Purchases are subject to our Refund Policy and Return Policy.


4. Prices and Billing

All prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed, unless there is an obvious pricing error.

Unless clearly stated otherwise, product prices do not include taxes, shipping fees, customs duties, import charges, or handling fees.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our store.

You confirm that you are authorized to use the payment method provided and that you will pay all charges related to your order.


5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather conditions, public holidays, or events outside our control.

Once an order has been transferred to the shipping carrier, risk of loss or damage may pass to the customer, depending on the applicable shipping terms.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.


6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return Policy and Refund Policy.

To request a return or refund, customers must contact us at:

ayman.bell92@gmail.com

Items sent back without first contacting us may not be accepted.


7. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product descriptions, icons, videos, and website layout, is owned by Titan Gaming, its partners, suppliers, licensors, or relevant rights holders.

You may not copy, reproduce, distribute, modify, publish, sell, or use any content from our website without prior written permission.

All trademarks, brand names, logos, and product names belong to their respective owners.


8. Third-Party Tools and Services

Our website may use third-party tools, apps, or services to provide certain features, such as payment processing, analytics, shipping, product reviews, or customer support.

These third-party services are provided “as is” and may be subject to their own terms and privacy policies.

We are not responsible for the performance, security, accuracy, or availability of third-party services that we do not control.


9. Third-Party Links

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy practices, security, accuracy, or policies of third-party websites.

If you visit or use third-party websites, you do so at your own risk. We recommend reviewing their terms and privacy policies before making any purchase or sharing personal information.


10. Relationship with Shopify

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell products and services to customers.

Any purchase made through our store is made directly with Titan Gaming. Shopify is not responsible for products sold by Titan Gaming, order fulfillment, customer service, returns, refunds, or any issue related to purchases from our store.


11. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you acknowledge that you have read and understood our Privacy Policy.


12. Customer Feedback and Reviews

If you submit reviews, feedback, suggestions, photos, comments, or other content to us, you grant Titan Gaming the right to use, display, reproduce, edit, publish, and share that content for business, marketing, and customer service purposes.

You agree that your feedback will not contain false, abusive, offensive, illegal, misleading, or harmful content.

We reserve the right to remove or edit feedback, reviews, or comments that violate our policies or applicable laws.


13. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.

We reserve the right to correct errors, update information, cancel orders, or modify product details at any time without prior notice.

If an order is affected by an error, we may contact you to offer a correction, alternative solution, or cancellation.


14. Prohibited Uses

You agree not to use our website or services for any unlawful, fraudulent, abusive, or harmful purpose.

You may not:

  • Violate any applicable laws or regulations.
  • Infringe upon our intellectual property rights or the rights of others.
  • Submit false, misleading, or fraudulent information.
  • Upload or transmit viruses, malware, or harmful code.
  • Attempt to interfere with the security or operation of our website.
  • Collect or misuse personal information from other users.
  • Use our website for spam, phishing, scraping, or unauthorized automated activity.
  • Impersonate another person, business, or organization.
  • Use our products or services for illegal resale, export, or restricted activities.

We reserve the right to suspend, restrict, or terminate access to our services if we believe these Terms have been violated.


15. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in harmful, fraudulent, or unlawful activity.

Any obligations or liabilities incurred before termination will continue to apply after termination.


16. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

To the fullest extent permitted by law, Titan Gaming disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty exclusions, so some of these limitations may not apply to you.


17. Limitation of Liability

To the fullest extent permitted by law, Titan Gaming, its owners, employees, partners, suppliers, service providers, and affiliates will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, order delays, website errors, or issues caused by third-party service providers.

Nothing in these Terms limits liability where it cannot legally be limited or excluded.


18. Indemnification

You agree to indemnify and hold harmless Titan Gaming, its owners, employees, partners, suppliers, service providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your violation of any law or regulation.
  • Your misuse of our website or services.
  • Your violation of the rights of a third party.

19. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remaining parts will continue to remain valid and enforceable.


20. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Return Policy, and any other policies posted on our website, represent the entire agreement between you and Titan Gaming regarding your use of our website and services.


21. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms where necessary for business, legal, operational, or administrative reasons.


22. Governing Law

These Terms of Service are governed by the laws applicable to the location where Titan Gaming operates, unless otherwise required by consumer protection laws in your country of residence.

Any disputes will be handled according to applicable laws and competent courts.


23. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with the updated version. Your continued use of our website after changes are posted means that you accept the revised Terms.


24. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: ayman.bell92@gmail.com